Robots and Cyber callers call you, selling insurance and other items, often sounding just like real people. If you do not stay on the line, ask questions that would confuse someone in India, China or a lower income person in the US, you will notice repetitive phrases with the exact phrases, and eventually be passed on to "a supervisor" who is a real person.
When Time Washington bureau chief Michael Scherer got a call from a telemarketer named Samantha West, he knew the voice on the other end of the line wasn't quite right somehow. Yet Samantha West kept insisting she was, in fact, human. OTM producer Chris Neary finds out who, or what, Samantha West really is.